Terms of Service

1. Service. eSIM Eagle sells prepaid travel eSIM data plans for the destinations listed in our store. Plans are provided in cooperation with licensed network operators.

2. Eligibility & devices. You are responsible for ensuring your device is eSIM-compatible and carrier-unlocked before purchase. The in-store compatibility checker is provided as guidance only.

3. Delivery. eSIMs are delivered digitally (QR code and activation details) by email and on your order page immediately after successful payment and provisioning.

4. Validity & usage. Plan data volume and validity period are stated on the plan. Validity begins per the plan's activation policy. Unused data is not refunded or carried over.

5. Refunds. A provisioned eSIM is a final sale even if it has not been installed or is no longer needed. Refunds are available only when no eSIM is delivered or when we verify an unresolved service fault — see our refund policy.

6. Acceptable use. Plans are for personal use. Resale, commercial redistribution, or abusive usage patterns may lead to suspension.

7. Liability. Network coverage and speeds depend on local operators and are outside our control; we are not liable for indirect damages arising from unavailability of service.

8. Changes. We may update these terms; material changes will be announced on this page.

Last updated: August 2026